Infosys Recruitment Program 2026 :-
Infosys is hiring candidates for the role of Process Specialist for the Bangalore, India locations. The complete details about Infosys Recruitment Program 2026 are as follows.
| Company Name:- | Infosys BPM Limited |
| Required Education: | Graduate |
| Required Skills: | Practical exposure to VCR/MDR workflows and phases Experience drafting reason-code-specific narratives and assembling CE |
| Job Category | BPO Service Line |
| Job ID/Reference Code | PROGEN-EXTERNAL-240627 |
Qualifications
Required Qualifications
- 2–5 years in merchant disputes & chargebacks across Visa, Mastercard, Amex, Discover.
- Practical exposure to VCR/MDR workflows and phases (chargeback → representment → pre-arb → arbitration).
- Experience drafting reason-code-specific narratives and assembling CE.
- Hands-on with VROL, Mastercom/Claims Manager, Amex/Discover portals; CRM/ticketing tools.
- Strong analytical and written skills; ability to interpret payment data/logs to build a defensible case.
- High ownership, urgency, and resilience under tight deadlines; willingness to work US hours onsite (no hybrid/remote).
Preferred Qualifications
- Experience with acquirers/PSPs (e.g., Fiserv/First Data, Worldpay/FIS, TSYS, Adyen, Stripe) and tools like Ethoca/Verifi Order Insight.
- Knowledge of chargeback prevention best practices.
- Intermediate Excel/Sheets; basic SQL/BI a plus.
- Exposure to merchant education/training on prevention.
- Bachelor’s degree in Business/Finance/Accounting/Commerce
Skills Required
Infosys Recruitment Program 2026 Application Process:-
Apply In Below Link
Note:– Only shortlisted candidates will receive the call letter for further rounds
