Microsoft Internship Program 2024 :-
Microsoft is hiring candidates for the role of Technical Support Engineering Intern for the Across India (Multiple) locations. The complete details about Microsoft Internship Program 2024 are as follows.
| Company Name:- | Microsoft |
| Required Experience: | Freshers |
| Required Education: | Bachelor’s Degree |
| Required Skills: | Resolve moderately complex customer issues |
| Profession: | Technical Support |
| Employment type: | Internship |
| Work site: | Microsoft on-site only |
Qualifications
- Currently pursuing a Bachelor’s Degree in Computer Science, Information Technology (IT), or related field
- Must have at least 1 semester/term remaining following the completion of the internship.
Job Description & Responsibilities:
As a Techical Support Engineering Intern, unSder supervison, you will provide technical support to customers, partners, field engineers and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems.
- You will perform troubleshooting and related analyses; escalates issues as appropriate or serves as the escalation point for highly complex issues.
- Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
- Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.
- Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
- Provides feedback to improve products to more senior engineers or technical advisors.
- Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.
At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Skills Required
Microsoft is passionate about working together to build delightful and inclusive account experiences that empower customers to get the most out of what Microsoft has to offer.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
- Industry-leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect.
Microsoft Internship Program 2024 Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
