Nokia Recruitment Program 2026 :-
Nokia is hiring candidates for the role of Technical Support Engineer for the Noida, Uttar Pradesh, India locations. The complete details about Nokia Recruitment Program 2026 are as follows.
| Company Name:- | Nokia |
| Required Education: | Bachelor’s Degree [B.E/B.Tech/M.E/M.Tech] |
| Required Skills: | Knowledge of NetAct, SON (FM/PM/CM), and 3GPP wireless protocols (GSM, UMTS, LTE, 5G). Hands-on experience with Linux, TCP/IP networking, web applications, Shell Scripting, Ansible automation, virtualization (VMware), and various databases (MySQL, PostGres, Druid, Redis), coupled with networking and system-level troubleshooting skills. |
| Job Category: | Technical Support |
| Job ID: | 29683 |
Qualifications
You-Have:
- B.E/B.Tech/M.E/M.Tech with experience in the telecom domain and knowledge of NetAct, SON (FM/PM/CM), and 3GPP wireless protocols (GSM, UMTS, LTE, 5G).
- Hands-on experience with Linux, TCP/IP networking, web applications, Shell Scripting, Ansible automation, virtualization (VMware), and various databases (MySQL, PostGres, Druid, Redis), coupled with networking and system-level troubleshooting skills.
- Hands-on experience with cloud technologies, including Microservices, Containers, Messaging, and container orchestration platforms like Kubernetes, RHOCP, and Docker/Podman.
- A professional interpersonal communication, customer service, influencing, and conflict resolution skills, with the ability to engage and negotiate with customers and functional leadership.
- A curious mind and flexible aptitude for rapidly learning
It would be nice if you also had:
- Advanced Network & System Operations. Experience in 2G/3G/4G/5G network design/troubleshooting, including Radio Access Network (RAN) equipment and multi-vendor OSS. Proficiency in Network Performance Optimization (NPO) and analysis of wireless network Key Performance Indicators (KPIs),
- AI/ML & Data Science Proficiency. Foundational knowledge in Mathematics (Linear Algebra, Calculus, Probability, Statistics) and practical experience with Machine Learning algorithms (Supervised, Unsupervised, Reinforcement Learning). Familiarity with Deep Learning frameworks (TensorFlow/Keras, PyTorch) and Data Science & Engineering practices, including data preprocessing, feature engineering, visualization, and database management (SQL/NoSQL).
- Development & Automation Acumen. Hands-on development experience with languages such as Java or Python, enhancing capabilities in automation and custom tool creation.
Skills Required
Your responsibilities
- Oversee and manage the technical delivery of case-handling, including planning, execution, and automation of customer service activities.
- Resolve Complex Issues. Apply advanced analytical skills to diagnose and resolve complex customer and network problems, including multi-vendor issues and performance improvements.
- Customer Interaction & Escalation. Interact directly with customers on complex cases, provide workarounds, and manage escalations to R&D, PLM, and other stakeholders.
- Emergency Management. Manage critical emergency and outage situations, ensuring rapid recovery for high-priority issues.
- Knowledge Management. Create, review, and approve Knowledge-Base articles to document solutions and share expertise.
- Product Feedback. Provide valuable feedback to technical support and development teams on new product features and enhancements.
- SLA Adherence & RCA. Ensure Service Level Agreements (SLAs) are met for escalated cases and lead Root Cause Analysis (RCA) reporting.
- Continuous Learning & Innovation. Expand personal knowledge into new technical areas like cloud and AI/ML, contributing to the professional direction of the organizational unit.
Nokia Recruitment Program 2026 Application Process:-
Apply In Below Link
Note:– Only shortlisted candidates will receive the call letter for further rounds
