PhonePe Recruitment Drive :-
PhonePe is hiring candidates for the role of ERP Associate for the Bangalore, India locations. The complete details about PhonePe Recruitment Drive are as follows.
| Company Name:- | PhonePe |
| Required Education: | Graduate in any stream (10+2+3) |
| Required Skills: | Experience in Advanced Excel Best written and communication skills Merchant Helpdesk / Customer Experience |
| Job Category: | ERP |
Qualifications
- Education – Graduate in any stream (10+2+3)
- Experience in Advanced Excel
- Skills – Best written and communication skills & MS Office knowledge
- Candidates with relevant (Merchant Helpdesk / Customer Experience) preferred
- Experience – 2 to 4 years
Duties and responsibilities
- Primarily handling merchant escalated cases daily.
- Working with the internal stakeholder to extract the resolution.
- Identify opportunities for process improvement, considering the merchant and partner experiences
- Proactively help to resolve Merchant concerns in a timely, professional and positive manner, escalating issues to next level or other internal stakeholders, as needed
- If required need to connect with the merchants via Phone or non-voice channel, to understand and work on the case efficiently and effectively
- Flexible to take up extra initiative or additional work as per the organizational requirement
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
- Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Other Benefits – Higher Education Assistance, Car Lease, Salary Advance Policy
Skills Required
PhonePe Recruitment Drive Application Process:-
Apply In Below Link
Note:– Only shortlisted candidates will receive the call letter for further rounds
