PhonePe Recruitment Drive | Hiring ERP Associate – Apply Now!

PhonePe Recruitment Drive :-

PhonePe is hiring candidates for the role of ERP Associate for the Bangalore, India locations. The complete details about PhonePe Recruitment Drive are as follows.

Company Name:-PhonePe
Required Education:Graduate in any stream (10+2+3)
Required Skills:Experience in Advanced Excel
Best written and communication skills
Merchant Helpdesk / Customer Experience
Job Category:ERP

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  • Job Position: ERP Associate
  • Job Location: Bangalore, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID:
  • Education Level: Graduation

Qualifications

  • Education – Graduate in any stream (10+2+3)
  • Experience in Advanced Excel
  • Skills – Best written and communication skills & MS Office knowledge
  • Candidates with relevant (Merchant Helpdesk / Customer Experience) preferred
  • Experience – 2 to 4 years

Duties and responsibilities

  • Primarily handling merchant escalated cases daily.
  • Working with the internal stakeholder to extract the resolution.
  • Identify opportunities for process improvement, considering the merchant and partner experiences
  • Proactively help to resolve Merchant concerns in a timely, professional and positive manner, escalating issues to next level or other internal stakeholders, as needed
  • If required need to connect with the merchants via Phone or non-voice channel, to understand and work on the case efficiently and effectively
  • Flexible to take up extra initiative or additional work as per the organizational requirement

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
  • Other Benefits – Higher Education Assistance, Car Lease, Salary Advance Policy

Skills Required

PhonePe Recruitment Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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