Microsoft Hiring Technical Support Advisory 2025:-
Microsoft is hiring candidates for the role of “Technical Support Advisory“ in the Pune Location of India. The complete details about Technical Support Advisory Job Opportunity In Microsoft are given below.
| Company :- | Microsoft |
| Job Role :– | Technical Support Advisory |
| Role Type :- | Individual Contributor |
| Salary :– | As Per Company Standards |
| Location :- | Pune, Maharashtra, India |
| Last Date to Apply :– | ASAP |
Job Summary:-
- The Technical Support Advisory role involves providing technical subject matter expertise to frontline engineers and delivery partners, ensuring technical readiness, process compliance, and delivery excellence.
- The position focuses on enabling teams to resolve complex technical issues across Microsoft products and services, contributing to superior customer outcomes and promoting technical growth within the organization.
Required Qualifications & Skills:-
- Bachelor’s Degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 3+ years of experience in system development, network operations, software support, IT, consulting, or technical troubleshooting
- OR 4+ years of equivalent experience in these areas
- 3+ years of prior product, customer support, or technical support experience
- Fluent in English (reading, writing, speaking)
- Ability to meet Microsoft and customer security screening requirements
Key Responsibilities:-
- Team Readiness & Development: Ensure timely case resolution by driving engineer readiness based on skills-gap analysis and product needs
- Case Management: Perform case reviews and customer wellness checks; ensure process compliance and progression of cases to address complex technical issues
- Collaborative Activities: Mentor engineers for effective cross-team collaboration and cross-technology support
- Supportability Initiatives: Contribute to customer self-help and volume deflection through troubleshooting guides and readiness content
- Process Improvement: Collaborate with stakeholders to provide product and process improvement feedback
Additional Information:-
- Security Screening: Ability to meet Microsoft, customer, and/or government security screening requirements is mandatory. This includes passing the Microsoft Cloud Background Check upon hire or transfer, and every two years thereafter.
- Application Timeline: This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the role is filled.
Microsoft Hiring Technical Support Advisory 2025 Application Process:-
Interested candidates can apply from the given below link.
Apply Link:- Click Here To Apply
Note:- Only the shortlisted candidates will be notified for the further interview process.
