IT Support Associate Recruitment At Amazon 2025:-
Amazon is hiring candidates for the role of “IT Support Associate“ in the Bangalore Location of India. The complete details about IT Support Associate In Amazon are given below.
| Company :- | Amazon |
| Job Role :– | IT Support Associate |
| Location :- | Bangalore |
| Salary :– | As Per Company Standards |
| Last Date to Apply :– | ASAP |
About the Role:-
- Amazon is seeking an IT Support Associate to join the Ops Tech Solutions Delivery (OTS) Service Desk.
- The role is part of a centralized IT support organization providing 24×7 IT support to worldwide operations associates and internal/external support for Amazon Lockers.
- This position plays a critical role in ensuring smooth IT operations globally, directly impacting Amazon’s ability to serve its customers efficiently.
Basic Qualifications:-
- Bachelor’s degree or Diploma in any stream.
- 6 months to 18 months of relevant work experience.
- Strong communication skills and customer-focused attitude.
Preferred Qualifications:-
- Basic understanding of ITIL-based ticketing tools and monitoring tools.
- Basic knowledge of network troubleshooting.
- Familiarity with end-user IT support in a corporate/operations environment.
Key Responsibilities:-
- Provide clear, concise, and professional communication to internal customers across APAC, EMEA, and AMER regions.
- Follow Standard Operating Procedures (SOPs) to maintain consistency and operational efficiency.
- IT Troubleshooting on end-user devices including desktops, laptops, printers, and scanners.
- Basic troubleshooting on Windows and Linux operating systems.
- Work in rotational shifts to provide real-time support in a 24×7 environment.
- Meet Service Desk targets for Response and Resolution SLA, CSAT, and incident management.
- Collaborate with Ops and IT teams to ensure seamless technical support delivery.
- Be open to relocation opportunities for career growth within Amazon.
Eligibility:-
- Must be based in Bangalore.
- Open to rotational shifts, including nights and weekends.
- Willingness to relocate for future growth opportunities is preferred.
IT Support Associate Recruitment At Amazon 2025 Application Process:-
Interested candidates can apply from the given below link.
Apply Link:- Click Here To Apply
Note:- Only the shortlisted candidates will be notified for the further interview process.
